Back in the day, pre-internet days people used to look up people and business establishments via phone books and Yellow pages. Then a friendly phone call and a in person meeting would follow. Nowadays, in the digital age we rely heavily on the internet. Here is a typical scenario of the same person looking for a new restaurant, product, or service in present time:
1. Search in Google Field
Google will return a list of businesses as a search result. The search results will pull up businesses with similar names and general information including phone number, address and a link to their website (if they have a website). Also, if looking for local business establishments, google will also show the results on google map.
2. Check out websites
If the business has a website, they will click on the link to view the website. Studies shows that people give a maximum of 30 seconds to make a decision whether to stay or leave the site. You want to engage people and have them spend more time on the site.
So why do businesses need a website?
Presence
The number one reason for a person or business to have a website is to have presence on the web. When a potential customer googles you, your business will be listed with competitors. If you don’t have a website, you will be filtered out and have a lesser chance to gain new customers.
First Impression
When a potential customer visits your website, you will have one chance to make an impression. The magical thing about how internet and a website is that people won’t know whether you are a mom and pop store or a huge corporation. A professionally designed site will show that you are legitimate and serious about your business.
Serve Your Customers
Now that you have their attention, tell them about your business and yourself. Your site needs to have a good navigation system so that people can easily find out more information. Not only list your products or services, share your vision and what makes you unique. Be personable and be yourself.